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Privacy Policy

CLICK HERE to view a PDF version of our Privacy Policy

At Citizens Bank of Newburg, our mission is to meet the desires of our customers. As financial service professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. Our Customer Information Privacy Principles serve as standards for all Citizens Bank of Newburg employees for collection, use, retention, and security of individual customer information. Citizens Bank of Newburg believes the confidentiality and protection of customer information is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is our customers' trust. Thus, the safekeeping of customer information is a priority for Citizens Bank of Newburg. We have established procedures to ensure that your financial information is accurate, current and complete, in keeping with reasonable commercial standards. We also pledge to respond to requests to correct inaccurate information in a timely manner.

Citizens Bank of Newburg will not sell any personal information collected about you to a third party for the purpose of solicitation. Citizens Bank of Newburg will not provide information to a third party for its independent use. We may, however, share personal information with our business partners in order to deliver products and services that you have requested.

Maintaining customer trust and confidence is a high priority at Citizens Bank of Newburg. That is why we want you to understand how we protect your privacy when we collect and use confidential information about you, and the measures we take to safeguard that personal information. This PRIVACY NOTICE applies to Citizens Bank of Newburg.

Sources of Information We Collect
Nonpublic personal information is information about you not known by the public that we obtain in connection with providing a financial product or service to our customers. By extending services to you, we may collect nonpublic personal information about you from various sources, such as:

Disclosure of Customer Information
Various types of information are shared within our family of companies and with other companies, such as affiliates or joint marketing companies. Affiliates are companies owned or controlled by us or owned or controlled by the same company who owns or controls us. Joint marketing companies are other financial institutions with whom we have marketing agreements to provide products or services to our customers on our behalf.

Nonpublic Personal Information
We may disclose or share the nonpublic personal information described above within our family of companies. We may disclose information you give us on applications or other forms, such as name and address, to other financial institutions with whom we have joint marketing agreements to perform services for you on our behalf. An example of a financial service provider under a joint marketing agreement would be insurance company marketing agents.

Transactions and Experience Information
We may disclose transaction and experience information from our account records, (name, address, account balances and types of accounts) with our affiliates. Federal law allows us to disclose this information, and you do not have the right to opt out of this disclosure. Our affiliates include financial service providers, such as insurance/investment companies.

Your Information and Other Parties
We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law. Examples of this might include disclosures necessary to service your account or to prevent unauthorized transactions.

Information About Former Customers
Keeping your trust is very important; therefore, we do not disclose information about former customers except as permitted by law.

Confidentiality, Security, and Integrity
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and strict procedural safeguards to protect this information.